Responsible gaming at 1xBet Tanzania

Gambling is intended to be an entertaining activity. When it stops being entertainment and starts causing financial, emotional or social harm, it becomes a problem. 1xBet Tanzania provides a set of tools that allow you to set limits, take breaks and exclude yourself from the platform. These tools are free, immediate and cannot be overridden by support staff during any cooling-off or exclusion period. This page is strictly for persons aged 18 and over. If you are under 18, do not use this platform.

Player protection tools available on the platform

All responsible gambling tools are accessible from the Account section of the 1xBet Tanzania platform and app. Changes to deposit limits take effect within 24 hours — increases to a limit require a 7-day cooling period before they take effect, while reductions apply immediately. Cooling-off periods and self-exclusion are applied to the account within 1 hour of the request being confirmed.

💳

Deposit limits

Set a daily, weekly or monthly cap on how much you can deposit. Reductions apply immediately. Increases require a 7-day waiting period before taking effect.

⏱️

Session time limit

Set a maximum session duration after which you are automatically logged out. Available in 30-minute, 1-hour, 2-hour and 4-hour increments.

❄️

Cooling-off period

Temporarily suspend your account for 24 hours, 7 days or 30 days. During this period you cannot log in, deposit or place bets. Pending withdrawals are processed normally.

🚫

Self-exclusion

Permanently exclude your account for a minimum of 6 months or indefinitely. Cannot be reversed during the chosen period. Request via support@1xbet-tanzania.org.

📉

Loss limits

Set a daily, weekly or monthly cap on net losses. Once the limit is reached, no further bets or casino games can be placed until the period resets.

🔔

Reality check

Receive an on-screen notification at a chosen interval — 30 minutes, 1 hour or 2 hours — showing total time played and net result in the current session.

Signs that gambling may be causing harm

Problem gambling does not always look the same. It can develop gradually, and many people experiencing harm continue to believe they are in control. The following signs are recognised indicators that gambling may have become harmful, based on criteria used by international problem gambling organisations including GamCare.

  • Spending more money on gambling than you can afford to lose
  • Borrowing money or selling possessions to fund gambling
  • Gambling to recover losses from previous sessions
  • Hiding gambling activity from family or friends
  • Feeling anxious, irritable or restless when not gambling
  • Neglecting work, school or family responsibilities because of gambling
  • Repeatedly trying to cut down on gambling without success
  • Using gambling as a way to escape problems or low mood

If you recognise three or more of these signs in your own behaviour, we strongly recommend using the self-exclusion tool or contacting one of the support organisations listed below.

Support contacts for Tanzanian players

If you are experiencing harm from gambling, support is available. The organisations below provide confidential advice and assistance to people in Tanzania and internationally. 1xBet Tanzania support can be reached at support@1xbet-tanzania.org — mark the subject line "Responsible Gambling" and a dedicated member of the team will respond within 24 hours to activate any tool or process a self-exclusion request.

GamCare

International problem gambling helpline and online support. Available 24/7 in English. Website: gamcare.org.uk

Gamblers Anonymous

Peer support groups for people with gambling problems. International network. Website: gamblersanonymous.org

Gaming Board of Tanzania

The statutory regulator for gambling in Tanzania. Handles complaints about licensed operators that cannot be resolved directly.

1xBet Tanzania support

For self-exclusion, limit requests and responsible gambling queries. Email: support@1xbet-tanzania.org. Subject: "Responsible Gambling". Response within 24 hours.

Protection of minors

1xBet Tanzania does not permit persons under the age of 18 to register or use the platform. Age is verified during KYC using a NIDA card or Tanzanian passport. If you believe a minor is accessing the platform using your account or device, contact support@1xbet-tanzania.org immediately. Parents and guardians can use third-party parental control software such as Net Nanny or Kaspersky Safe Kids to restrict access to gambling websites on shared devices.