Privacy policy – 1xBet Tanzania
This privacy policy explains what personal data 1xBet Tanzania collects from users, how it is used, how long it is kept and what rights you have over your own information. The policy applies to all users of 1xbet-tanzania.org and the 1xBet Tanzania mobile app. Last updated: 15 November 2025.
Data we collect and why
When you register, 1xBet Tanzania collects your mobile phone number, date of birth and country of residence. These are required to create your account and verify that you meet the minimum age of 18 years. During KYC verification, a copy of your NIDA card or Tanzanian passport and a selfie photograph are collected — this is required under Internet Sports Betting Licence No. SBI000000029 and by the Gaming Board of Tanzania for identity and fraud prevention purposes.
Transaction data is recorded for every deposit and withdrawal, including the payment method used (such as M-Pesa or Tigo Pesa), the amount in Tanzanian shillings and the timestamp. Betting and gaming activity — the games played, stakes placed and outcomes — is stored for regulatory reporting and responsible gambling monitoring. Device information including IP address, browser type and operating system is collected automatically when you use the site or app.
| Data type | Purpose | Legal basis |
|---|---|---|
| Mobile number, date of birth | Account creation, age verification | Contract performance |
| NIDA card / passport, selfie | KYC, identity verification | Legal obligation (GBT licence) |
| Transaction records | Payment processing, fraud prevention | Legal obligation, contract |
| Betting and gaming history | Regulatory reporting, RG monitoring | Legal obligation |
| IP address, device data | Security, geo-compliance | Legitimate interest |
| Email (if provided) | Account communications | Contract performance |
Data storage, retention and third parties
All personal data is stored on servers within secure data centres. Account data and KYC documents are retained for a minimum of 5 years after account closure, as required by the Gaming Board of Tanzania under the terms of Licence No. SBI000000029. Transaction records are kept for 7 years in line with Tanzanian financial record-keeping obligations. After the retention period expires, data is permanently deleted or irreversibly anonymised.
Personal data is shared with third parties only where necessary. Payment processors — including Vodacom M-Pesa, Tigo Pesa and Airtel Money — receive transaction data needed to complete deposits and withdrawals. Game providers such as Pragmatic Play, Evolution and Spribe receive only the session token and stake data required to run the game. The Gaming Board of Tanzania may request access to account and transaction data at any time under the licence terms. No personal data is sold to third parties for marketing purposes.
Your data rights and how to exercise them
You have the right to request a copy of all personal data held about your account. You may also request correction of inaccurate data, deletion of data where there is no legal obligation to retain it, and restriction of processing while a dispute is under review. To submit any of these requests, email support@1xbet-tanzania.org from the email address or mobile number registered on your account. Requests are processed within 30 days. If you believe your data rights have been violated, you may contact the Gaming Board of Tanzania directly.